Read all about it!!
I received a letter from BT - a generic one, nothing personal you understand, explaining that they had experienced problems as a direct result of the wet rain that fell in August. We were advised that we could write into them, use our mobiles or go online to report our problems..... am I the only one who uses a phone line to go online??
The good news is that the engineer is booked for tomorrow morning. I'll let you know what happens!